The terms and conditions of the service are as follows:

School Bus Bookings   

Parents must register/re-register pupils each year for the bus service, using the Holy Cross Prep Booking Portal.

Journeys booked but not taken are non-refundable.   

The School will do its utmost to accommodate all requests for use of the service, however, the School offers bus service bookings on a first-come, first-served basis.  

Amendments / Cancellations  

A full terms notice is required to withdraw or amend a regular booking on the bus service. Notice must be provided to the Bursar in writing or via email (russellhanna@holycrossprep.com).  

Use of the Service  

Pupils must ensure they travel on the route for which they are registered.  

Parents are asked to remind their children that when travelling on the school buses they remain bound by the School’s Behaviour Policy.  

Parents are asked to remind their children that they must abide by the School’s student Code of Conduct.  

Changes to Use of the Service  

Any changes to a pupil's use of the School Bus Service (for example: frequency, route, pick up/drop off stop) must be made via the My Bookings page on the School Transport Portal.  

The School reserves the right to make route alterations after publication but will provide notice of any such action.  

Lost Property  

Should a pupil leave any item on a school bus then parents should contact StudentSafe Team on holycross@studentsafe.com to report the loss providing the bus route and a description of the item(s).   

Student Code of Conduct  

We expect our pupils to behave well on school transport. Everyone has the right to travel in comfort, the following are guidelines as to what is expected, to ensure you have a safe and enjoyable journey.  

 Pupils must:  

• Be ready to board at the allotted time. If late, the bus will be unable to wait.   
• Travel on their designated bus only 
• In the event of snow, check the school website before leaving home  
• Be always polite and respectful to the driver and all other passengers  
• Follow any instruction from the driver without question – it is for their safety and the safety of others  
• Stay in their seats with seat belts fastened  
• Keep noise to a reasonable level  
• Look after their belongings and keep them in a safe place. Ensure your possessions do not cause a hazard for other students.   
• If you see anyone behaving badly or causing distress to other passengers, report it to the driver and/or the school office.  

 Pupils must not:  

• Distract the driver, except in an emergency  
• Leave any items on the bus including any litter  
• Ask to be dropped off anywhere other than their agreed stop  
• Use bad language. This will not be tolerated  
• Cause damage to the vehicle if you do your parents will have to pay for the damage  
• Consume food and drink whilst on the Minibus/Coach